TRAVELERS ARE INCREASINGLY DISSATISFIED WITH BOOKING ONLINE

Booking your own trip online often requires hours of researching destinations, hotels and airline flights.  According to one study by Forrester Research, there is growing dissatisfaction with do-it-yourself travel planning.  There are 15% fewer travelers who enjoyed using the Web in 2009 than there were in 2007, according to the study.  Only one in three [...]

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